How is this different from just having my team do more follow-ups?+
Your team already does follow-ups — on warm leads. RefLyst handles the ones who have gone completely silent, at any time of day, for weeks. A lead who goes quiet Sunday night gets a message at 9am Monday. When a lead is ready to enroll, the AI sends the payment link directly — no human needed to close. Your team only checks the dashboard to track conversions and analytics. Plus, RefLyst captures every objection and feeds it back to your dashboard so you can fix your conversion process — not just plug the gaps manually.
What is the long-term follow-up and how does it work?+
After the initial re-engagement, RefLyst runs a structured follow-up sequence for leads who don't respond. Each message is contextual — a success story, a batch update, a payment option — spaced intelligently and timed to when that specific lead is most likely to read. The sequence pauses the instant the lead replies — the AI conversation takes over. If they go quiet again, follow-up resumes automatically until they book or explicitly opt out. Persistent without ever being annoying.
Will students know they're talking to an AI?+
RefLyst conversations are designed to feel helpful and natural, not robotic. The AI focuses on being genuinely useful — answering real questions, offering real options from your course. In our pilot data, students respond positively because the messages are timely and relevant, not generic blasts. When a lead is ready to enroll, the AI sends the payment link directly on WhatsApp. When a lead explicitly asks to speak to a human, they're flagged in your dashboard with full conversation context.
How does the in-chat payment link work?+
When a lead signals they're ready to enroll, RefLyst sends a direct payment link in the WhatsApp conversation. The student pays in one tap — no form filling, no website navigation, no drop-off. We track the payment and update the lead's status in your dashboard automatically. Available on Starter plan and above.
How does it work with WhatsApp's rules?+
RefLyst is built specifically for leads who have already engaged with your institute — people who attended your demo, filled a form, or had a prior conversation. They're not cold contacts. Every flow includes a clear opt-out. We handle all WhatsApp compliance so you focus on enrollments, not policy docs.
How long does it take to set up?+
Most institutes are live within 48 hours. You share your lead list (CRM export or CSV) and course details — fees, batch dates, EMI plans, success stories. We handle configuration, run test conversations together, and go live. No developer required on your side, ever.
Can RefLyst send 1,000+ messages a day without my number getting banned?+
Yes — and this is the most important infrastructure difference between RefLyst and grey-market WhatsApp tools. RefLyst runs exclusively on Meta's official WhatsApp Business Cloud API. This is the same platform used by HDFC, Swiggy, and Zomato for high-volume messaging. Meta designed it to handle thousands of messages per day without throttling or bans. Your institute's number is registered as an official business sender, messages carry your brand name in the chat header, and every send is Meta-policy compliant. Grey-market tools that simulate a WhatsApp session from a phone get banned because they're against Meta's Terms of Service. RefLyst cannot be banned for volume — it's the infrastructure Meta built for exactly this purpose.
How does the free trial work?+
Your free trial gives you 100 leads and full access to all features for 30 days — no credit card required. Upload your leads, trigger a WhatsApp blast, and watch the conversations happen. When your trial ends, upgrade to Starter (₹9,999/month · 500 leads) or Growth (₹19,999/month · 2,000 leads) to continue. If you're interested in a custom pilot arrangement, reach out directly.
Is our lead data safe? Who can see it?+
Your lead data belongs to you. It's never shared with other institutes, never used for advertising, and never sold. Conversations are stored securely and visible only to your team on your dashboard. You can export or delete your data at any time.
Which languages does RefLyst support?+
RefLyst can hold full conversations in Hindi, Tamil, Telugu, Kannada, Marathi, Bengali, Malayalam, Gujarati, and English — and switches language automatically based on how the lead writes. This means your counsellors don't need to speak every regional language to close leads from across India. The AI handles the conversation in the lead's preferred language and escalates to your team with a full English summary.
What is Demand Intelligence and how does it help me plan courses?+
Demand Intelligence is a layer built on top of your lead conversations. As RefLyst talks to hundreds of leads each month, it picks up signals — which skills they're asking about, which competitors they mention, what pricing they respond to, and which cities are showing new demand. This gets surfaced on your dashboard as actionable insights so you can plan your next batch, set the right fee, or create a new course with real market evidence behind it — not guesswork. Institutes also receive automated monthly AI reports summarising conversion trends, objection shifts, competitor mentions, and lead recovery performance.
